Home Archives - Page 2 of 6 - Great Lakes Insurance - Cloquet, MN

Artificial Intelligence is becoming increasingly tricky – How to protect your family and business.

June 4, 2024 By Don Lathrop, Jr

The internet has become a part of our daily lives serving various purposes such as banking, shopping, staying connected with loved ones and safeguarding personal information. As artificial … [Read more...]

Changes to Insuring your Roof

April 30, 2024 By Don Lathrop, Jr

Imagine a powerful windstorm sweeping through your neighborhood. Trees bend, branches snap, and you hear a worrying clatter from above. The following day, you discover hail damage to your … [Read more...]

Rising Home Repair Costs and How It Affects Your Insurance

September 7, 2023 By Don Lathrop, Jr

Owning your own home can be a life-long dream for many people, but with ownership comes the responsibility to take care of it. A big problem many homeowners are dealing with right now is that fixing … [Read more...]

How To Save Money on Insurance

July 18, 2023 By Don Lathrop, Jr

Have you noticed that the price you pay for your insurance has been going up? It's not just you; many people are experiencing the same thing. Insurance premiums (a fancy term for the amount you pay … [Read more...]

Understanding Ordinance or Law Coverage

June 7, 2023 By Don Lathrop, Jr

Ordinance or law coverage is a crucial aspect of insurance that individuals should consider to safeguard themselves from unexpected expenses related to building codes, regulations, and ordinances. In … [Read more...]

Excellent

Great Lakes Insurance

Based on 38 reviews

See all reviews

Always great service from this office! Denise is always pleasant and quick to respond with everything!

Great, timely service even on the weekend.

Great service, they look out for you when prices go up>

Been here for years there team is great to do business with

Great Lakes has served me well for over 10 years. I have complete confidence in their integrity and advice. They have made the insurance part of life's journeys a breeze.

I've worked with Zach for years, he is the best!

Zach Walters is our go to guy for all of our insurance needs! We have used him for years and greatly appreciate all his hard work. He is always extremely helpful and informative. Great Lakes Insurance entire team are all great and always there for you.

Great Lakes Insurance is the best! We have our cars and homes insured through the company. Don, Jr., Denise and the entire staff work hard to help the customers save money especially during these tough times when all premiums went skyrocketing. When looking for car or home insurance, look no further if you contact Great Lakes, as they will help get the bestest rates possible. Thank you Don, Jr., Denise and staff for helping my family out! Your guys are the best!

Zack Walters from Great Lakes Insurance always goes above and beyond!
I have my business , home and personal vehicles all though him.

Quality people, Great to do business with.

If you are interested in great service and prices, give these folks a try 👊. We’ve been with them for many years and they exceed our expectations. 👍

Friendly, helpfull service. Very helpfull to me while starting a new business.. Thank you, Great Lakes Insurance!!

We have been with Great Lakes for a number of years and have been very satisfied.

Don did a great job. He made the process go smoothly and answered all of my questions.

Don Lathrop Jr. is by far the very best insurance agent I have every had for my personal and business needs over the last 47 years and 6 ins. agents. He will answer his phone most every time I call him, and if he missed my call, he will call back as soon as he gets the VM or text. He is so willing to find the best fit for all my insurances needs, both price and for what my personal and business needs require. He and his entire staff are amazing, and It is very apparent why his agency is growing so fast. They all give you outstanding service.
Tim Barthelemy,
Independent Public Adjusters, LLC
Tim Barthelemy Consulting, LLC

They processed higher trailer insurance without my acknowledgement....

However, I do have much lower price for the auto insurance.

Don does respond quickly to all of my questions.

Very helpful

Don and the gals have always taken good care of me

Extremely friendly and helpful! Zach is very professional, efficient and helps with any questions and/or concerns at any time! Most insurance agencies are hard to get a hold of but Zach is always right on top of it! My husband use to work for them years ago and the owners are amazing! Friendly and welcoming of us "new comers". Not only is the staff awesome but the prices are hard to beat. We have continued to be clients because of the prices! I highly recommend this company to everyone!

Zach has always been quick to respond to all my questions and take the time to explain things to me and help our family get the best coverage for our needs. I appreciate his honesty and always being treated right!

I usually dread dealing with insurance companies but I gotta say that Zach Walters offered a personal touch that made this process a pleasure! He is knowledgeable and honest which I value. Id recommend GLI to anyone.

Zach at Great Lakes is a really stellar guy to work with. He goes above and beyond for his clients to find them the best insurance deals out there. He’s friendly and professional. I highly recommend working with him!

Zach Walters is awesome! Hard working, positive, professional, and kind. All-around great guy. Highly recommend!

Great Lakes Insurance has been great! Zach Walters is my agent. He walked me threw my first time having insurance and when I bought a new car he responded and had me a new policy within 24 hours! Makes sure I get the best for the cheapest. Wonderful service I will not insure threw anyone else.

When I first signed up it was great every year after my rates increased although we have never had 1 thing against us. As well as the customer service it was extremely difficult to get in contact with our agent we would have to contact someone different every time. Then when I switched companies and cancelled everything it was not cancelled for months I've had to follow up and spend hours trying to figure it out. I've now received a collection notice on unpaid premiums even though my policies were cancelled well supposed to be. They have been so unprofessional about this all. Thank goodness I have a new agent to clean up their mess. WILL NEVER RECOMMEND. my whole family has left this company in past 2 years.

We have had auto, homeowner, ATV, motorhome and rental insurance with Great Lakes for over 25 years. In recent years, CSR Denise has assisted us with all our questions and pricing. She is a GEM, always professional and willing to help. I highly recommend Great Lakes, can’t find GREAT customer service like she provides!

Update: Don’s response to my review is a far cry from how he spoke to me. He was exceptionally rude, used derogatory language, and was very unprofessional. The bottom line is he dropped the ball. I put my trust and business in a company who didn’t deserve it, and his mistake cost me thousands of dollars. .... TERRIBLE customer service. I have been a customer for years and when I had a claim, was treated poorly and left with thousands of dollars out of pocket due to an unpaid claim because my insurance was “cancelled” without my knowledge, NINE months early! Completely unprofessional. Canceled multiple personal and business accounts and took business elsewhere.

I actually wanted to see how good my rates were and I asked a few others to quote me apples to apples. None of them could touch my price. Not to mention they are always quick to respond to anything I need. So great customer service and great rates!!! Highly recommended.

We've had insurance with Great Lakes since starting our business. Don and Denise are great to deal with, and their response time is like clockwork. Thank you!
Scenic Construction

Great place. And Denise is absolutely amazing!! Very helpful and kind. She is the best and actually one of the main reasons we stay with this company!!! She has an answer for every problem and if she doesn't know she will find out and get back to you. Thank you for everything!!

Zach went out of his way to help our business find insurance last year after we were notified that our insurance was to be cancelled. We greatly appreciated his efforts. It is very evident to me that Zach is passionate about helping others. Since then, I haven't hesitated to recommend Zach and Great Lakes Insurance to other business owners I know and will continue to do so.

Very poor customer service 3 times I have been in with a problem on a bill, was told they would get back to me shortly, never heard an word. I should say that the problem started after I switched to a different company, maybe they take better care of their customers than former customers, but the problem was still with their company.

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