Reviews

Online reviews are fast becoming an important part of many businesses, including our own. Take a moment to read a few of the kind words our customers have had to say about our agency. Or if you’d be so kind, leave a few of your own…

Give Us an Online Review!

Recent Reviews

Michael B.

1677809283

Friendly, helpfull service. Very helpfull to me while starting a new business.. Thank you, Great Lakes Insurance!!

Barb

1671036281

We have been with Great Lakes for a number of years and have been very satisfied.

Frank's B.

1663180006

Don did a great job. He made the process go smoothly and answered all of my questions.

Donna N Dave E.

1656334117

We have used Great Lakes Insurance for our home, auto and recreational vehicles. They are professional and always working with us to provide the best customer service and rates available. They even provide service for our Arizona needs. Denise does a wonderful job answering our questions and always with a great and friendly attitude. Highly recommend the Great Lakes Insurance Agency.

Tim B.

1648137053

Don Lathrop Jr. is by far the very best insurance agent I have every had for my personal and business needs over the last 47 years and 6 ins. agents. He will answer his phone most every time I call him, and if he missed my call, he will call back as soon as he gets the VM or text. He is so willing to find the best fit for all my insurances needs, both price and for what my personal and business needs require. He and his entire staff are amazing, and It is very apparent why his agency is growing so fast. They all give you outstanding service.Tim Barthelemy,Independent Public Adjusters, LLCTim Barthelemy Consulting, LLC

Takayuki H.

1626391492

They processed higher trailer insurance without my acknowledgement....However, I do have much lower price for the auto insurance.Don does respond quickly to all of my questions.

curtis M.

1622550368

Very helpful

Sean W.

1618345910

Don and the gals have always taken good care of me

Miranda S.

1601336456

Extremely friendly and helpful! Zach is very professional, efficient and helps with any questions and/or concerns at any time! Most insurance agencies are hard to get a hold of but Zach is always right on top of it! My husband use to work for them years ago and the owners are amazing! Friendly and welcoming of us "new comers". Not only is the staff awesome but the prices are hard to beat. We have continued to be clients because of the prices! I highly recommend this company to everyone!

Phyllis S.

1601334565

Zach has always been quick to respond to all my questions and take the time to explain things to me and help our family get the best coverage for our needs. I appreciate his honesty and always being treated right!

Seth L.

1601332248

I usually dread dealing with insurance companies but I gotta say that Zach Walters offered a personal touch that made this process a pleasure! He is knowledgeable and honest which I value. Id recommend GLI to anyone.

Vanessa R.

1601308247

Zach at Great Lakes is a really stellar guy to work with. He goes above and beyond for his clients to find them the best insurance deals out there. He’s friendly and professional. I highly recommend working with him!

Dylan A

1601308060

Zach Walters is awesome! Hard working, positive, professional, and kind. All-around great guy. Highly recommend!

Amanda T.

1601075044

Great Lakes Insurance has been great! Zach Walters is my agent. He walked me threw my first time having insurance and when I bought a new car he responded and had me a new policy within 24 hours! Makes sure I get the best for the cheapest. Wonderful service I will not insure threw anyone else.

Sharon C.

1597753886

We have had auto, homeowner, ATV, motorhome and rental insurance with Great Lakes for over 25 years. In recent years, CSR Denise has assisted us with all our questions and pricing. She is a GEM, always professional and willing to help. I highly recommend Great Lakes, can’t find GREAT customer service like she provides!

Judy Z.

1597365265

Great Lakes always finds me the best rates.
Denise is very easy to work with, sometimes over worked tho i think!
But always get my needs fulfilled.
Best Company i have had ever!

Trevor C.

1593111014

Easy to get ahold of, work with and get quick quotes

Kathryn B.

1592944505

I have learned, over time, that the very best way for me to get insurance is to buy it from Zach Walters. Thank you!!

Cody F.

1591981556

Awesome !!

Jeremy K.

1589296844

I actually wanted to see how good my rates were and I asked a few others to quote me apples to apples. None of them could touch my price. Not to mention they are always quick to respond to anything I need. So great customer service and great rates!!! Highly recommended.

Ryan B.

1587002014

We've had insurance with Great Lakes since starting our business. Don and Denise are great to deal with, and their response time is like clockwork. Thank you!Scenic Construction

Michael R.

1580142865

Don and his staff are great. They have handled any questions or requests with great speed and efficiency.

monkey N.

1575467161

Great place. And Denise is absolutely amazing!! Very helpful and kind. She is the best and actually one of the main reasons we stay with this company!!! She has an answer for every problem and if she doesn't know she will find out and get back to you. Thank you for everything!!

Alison M

1563395993

Great service!!

Charlie D.

1558615366

Zach is dedicated to the success of his clients. Will go the extra mile.

Tyler B.

1558615335

I do all of my commercial/residential insurance with Zach, if your looking for the right insurance agent/company you can stop looking now. Enough said 👍 Thanks Zach!

Ben C.

1558615327

Top professional. Zach knows his stuff and is very customer-oriented. Very nice guy too which is always important.

BJMeNaCe (Twin Ports Trailer T.

1557406374

Zach is great. Professional, honest, reliable! He is diligent in searching for the best rates and coverage for his clients. You will not be disappointed if you go to see Zach Walters!

Peg A.

1556733370

Thank you to Zach for finding us insurance coverage. Zach has an amazing attention to detail and a tenacity for solving problems. He was patient and made sure I understood everything. I would definitely recommend Great Lakes Insurance. --Peg Apka, Black Goose Chimney & Duct

Jim S.

1556723028

Zach showed a real interest in our business. He found us an insurance policy that other insurance companies were either unable or unwilling to find. Zach showed an evenness of temper and a tenacity for solving our insurance concerns. He waited until my wife understood all aspects. On top of the great service, working with Zach saved us several thousand dollars.

Jim S.

1555105959

Zach went out of his way to help our business find insurance last year after we were notified that our insurance was to be cancelled. We greatly appreciated his efforts. It is very evident to me that Zach is passionate about helping others. Since then, I haven't hesitated to recommend Zach and Great Lakes Insurance to other business owners I know and will continue to do so.

Fred P.

1555103007

best pricing , they're willing to work out the best pricing for your need's. they are bar far the best!!!!!, AAAAAA+++++

Susan R.

1539874569

Great Agency! Denise you are the best!!!!

Kelly M.

1494007802

We all know that in the insurance business there are alot of bad people. Great Lakes is NOT one of them! I've been buying insurance fo almost 40 years and have NEVER been treated this good. This Agency ROCKS!!!
Special shout out to Don Lathrop. Your service blew me away!!! A+++

Mark C.

1463597402

Don't waste your time with anyone else. Top to bottom, great Agency to work with.

Alan A.

1396913596

Of course I'm biased ,
But, I'm proud to say Casey is a honest/ loyal & trust worthy Insurance Agent.
He carries the Alaspa name in business honorably, just as his grandfather ( Toivo) and I , his father, did for 80 years, loving and servicing this community.